FAQs

Q1: Do you offer free delivery?
Yes, we provide free delivery across the UK.

Q2: How long does delivery take?
Orders are dispatched within 1–2 business days and delivered in 4–7 business days.

Q3: Do you offer free returns?
Yes, returns are free within 14 days of delivery.

Q4: What if my order is damaged or incorrect?
Contact us within 48 hours and we’ll send a free replacement or refund.

Q5: Can I cancel my order?
Orders can be cancelled within 12 hours. If already shipped, you may return the item after delivery.

Q6: Do you ship outside the UK?
Currently, we deliver within the United Kingdom only.

Q7: How do I contact support?
We’re available Mon–Fri, 9 AM – 8 PM, via email, phone, and WhatsApp.